錢包、出入金
- 如何在 KryptoGO Wallet 裡面購買加密貨幣 How to buy crypto in KryptoGO Wallet ?
- 購買加密貨幣後可以在 KryptoGO Wallet 做什麼 What can I do in KryptoGO Wallet after buying cryptocurrencies?
- 買幣的時候選錯幣怎麼辦？What if I accidentally select the wrong crypto?
- 可以購入哪些加密貨幣？ What crypto can I buy and which of the blockchain is it on
- 目前錢包支援哪一些鏈種？ Which chains does the wallet currently support?
- 只能用美金計價嗎？Is USD the only one supported when calculating prices?
- 目前支援什麼付款方式？What payment does KryptoGO support?
- 我已經達到每週購買的額度上限，但是還想購買更多，可以提高限額嗎？I’ve already reached the weekly limit but I want to buy more, can I increase the limit?
- 完成訂單之後，可以在哪裡查看我購買的加密貨幣？After the order is placed successfully, where can I check the crypto I bought?
- 如果我輸入信用卡資訊，但在最後一步取消交易，我這樣還會被扣款嗎？If I enter my card information but canceled the transaction at the last step, will I be charged?
- 為什麼我會看到這個錯誤訊息：「發卡行拒絕交易。請聯繫您的銀行或改用其他銀行卡」Why am I seeing this message “Your card issuer declined this request. Contact your bank or use another card.”
- 為何還沒收到購買的幣？Why haven’t I received the crypto I bought?
- 我急著要用錢，要如何變成法幣出金？I‘m in urgent need using money, how do I transfer the crypto back to fiat?
- 客服的回覆時間為何？When can I get responds form the customer service?
- 我可以連結多少張銀行卡到我的錢包裡，我的刷卡資料安全嗎？How many bank cards can be linked in my wallet? Is it safe?
- 買幣的匯率是參考什麼計算出來的？What is the exchange rate calculated based on when buying cryptos ?
- 為什麼沒辦法選擇 EVM 之外的錢包收款？Why can't I choose to receive money from a wallet other than EVM?
- 「Receiving Wallet」只能選擇我在 KryptoGO Wallet 中的錢包嗎？ "Receiving Wallet" only select my wallet in KryptoGO Wallet?
- 單筆最低購買金額及每週購買額度 Minimum purchase amount and weekly limits
- 我要去哪裡知道購買訂單狀態和詳細資訊 Where can I check the order status and other details?
- 我想確認購買的幣是否已入帳，該如何查看購買記錄 I would like to make sure if the crypto has been received, how do I check the purchase history?